BlocOut Warranty

BlocOut blinds are covered by warranty, based on the following conditions.

  • The blind has not been altered or adjusted by anyone after it has been delivered.
  • The blind has not been damaged during installation.
  • You have operated the blind in accordance with the installation and operating instructions.

It is at the discretion of BlocOut to repair or replace the blind and any defective materials or components.

Any replacement blind is subject to stock and an alternative may be offered.

Repairs can only take place at our factory. We are unable to offer home visits.

Item
Warranty period
Parts
5 years
Fabric
1 year
Motorised Parts
1 year

Measure Protect Insurance

With Measure Protect Insurance (available to add in your shopping cart), you can guarantee a perfect fit for every blind. We will insure your measurements against mistakes, even if the new size is slightly bigger. We will collect your blinds, make the necessary amendments and send the new blinds back to you. The price of Measure Protect Insurance is calculated as 15% of the cost of your blind.

Terms and Conditions of Measure Protect Insurance

  • You have 14 days from receipt of the order to inform us of any measurement errors
  • The correct sizes are required in writing by emailing hello@blocout.com
  • You cannot change the product type, fitting type or the colour of the replacement blinds
  • If the new sizes are over 100mm bigger in width or drop from your measurements then we will ask you to pay the difference

Still Need help?

If you have any questions about our products, get in touch with our Customer Service team.